Cybersafetyconnections February 24th, 2025 vol#208
- From Konbriefing there was a cybersecurity breach on Genea clinics, – Sydney, New South Wales, Australia.
- The cybersecurity breach impacted patients’ data and possibly treatment schedule.
- The reason for the cybersecurity breach has not been made know.
- The report mentions unauthorized third party and is not specific about the cybercriminal’s identities.
- Here are steps Genea took to mitigate loss from the cybersecurity breach.
What happened?
From genea.com.au there was suspicious activity, unauthorized access on Genea’s network.
Who was impacted?

Patient’s data were impacted and there was disruption of services.
Why did it happen?
No reason has been given for the cybersecurity breach.
Which cybercriminal group is responsible?

Computer Hacker and Cybercrime
There was a mention of unauthorized party gaining unauthorized access.
How did Genea mitigate loss from the cyberattack?

OWASP Threat and Safeguard Matrix
Upon identification of the incident, Genea promptly initiated measures to contain it and secure its systems.
- As a precautionary measure, Genea temporarily took several systems and servers offline while conducting investigation. These systems are now in the process of being restored the organization continue their inquiries.
- Genea’s investigation has determined that an unauthorized third party has gained access its data and are actively assessing the nature and extent of the data accessed, including the potential involvement of personal information.
- Genea recognizes the significance individuals place on their personal information, particularly in the current climate.The Organization is committed to providing ongoing updates as they gather more information.
- Genea’s is making every effort to ensure that there is minimal disruption to the treatment of patients.
- The company informed patients that if they do not receive communication from their local Genea clinic, that is an indication that there have been no changes to their current treatment schedule.
- Genea will directly communicate with any individuals whose personal information may have been impacted, should their investigation yield relevant findings.
- Genea sincerely apologizes for any apprehension this incident may have caused and wish to reassure patients that the privacy and the security of their data is of utmost seriousness.
- Furthermore, Genea would like to affirm that their dedicated teams of specialists, nurses, and office support staff are working diligently to ensure that patients treatment continues with minimal disruption, as this remains their highest priority.
Additionally, from Copilot:
Genea has taken several steps to mitigate the loss from their recent cybersecurity breach:
- Containment and Securing Systems: Upon identifying the incident, Genea promptly initiated measures to contain it and secure their systems. This included taking several systems and servers offline as a precautionary measure.
- Investigation: Genea is conducting an urgent investigation to determine the nature and extent of the data accessed, including the potential involvement of personal information.
- Communication: Genea is committed to providing ongoing updates as they gather more information. They have assured patients that if they do not receive communication from their local Genea clinic, there have been no changes to their current treatment schedule.
- Restoration: The systems that were taken offline are now in the process of being restored as the investigation continues.
- Minimizing Disruption: Genea is making every effort to ensure minimal disruption to patient treatment. They have informed patients that their dedicated teams of specialists, nurses, and office support staff are working diligently to ensure that patient treatment continues with minimal disruption.
- Direct Communication: Genea will directly communicate with any individuals whose personal information may have been impacted, should their investigation yield relevant findings.
- Apology and Reassurance: Genea has sincerely apologized for any apprehension this incident may have caused and reassured patients that the privacy and security of their data is of utmost seriousness.
Conclusion
These steps demonstrate Genea’s commitment to addressing the breach and protecting their patients’ information.
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